Support Tokens
Existing My Websites customers are required to purchase Support Tokens
to get further support with your website once it is completed. Tokens
are not required for our free Technical Support. By purchasing Tokens
you are crediting your account which allows you to request support such
as adding or modifying major parts of your website. You can request
support through phone, chat or emails.
How we use Support Tokens
Once you have successfully purchase a Token we will credit your account
with that amount. When you request for support we will record the amount
of time required to process that request and deduct from your available
credit. We will notify you of your available credit once the work has
been done. We will also notify you when the available credit is insufficient
to process your request, you will need to purchase additional tokens.
If you have any further question regarding how Support Tokens work,
please contact
us.
Buy Tokens
| |
- $100 Token
- 2 hours Support
|
- $150 Token
- 3 hours Support
|
|
Support by Phone, Chat and Emails
|
|
|
Other ways to Credit Account
If you require other methods of purchasing Support Tokens, please
contact us
by email.
|